Consumer Rights

Author:NCERT
10th CBSE
IMPORTANT

Consumer Rights: Overview

In this topic, we will discuss the basic rights of the consumer. Right to safety, right to information about goods and services, right to choose, right to seek redressal, and right to represent are also covered here.

Important Questions on Consumer Rights

HARD
IMPORTANT

For the following products/services discuss what safety rules should be observed by the producer?

(g) a high-rise building

 

MEDIUM
IMPORTANT

For the following products/services discuss what safety rules should be observed by the producer?

(f) marriage pandal

 

HARD
IMPORTANT

For the following products/services discuss what safety rules should be observed by the producer?

(e) edible oil

HARD
IMPORTANT

For the following products/services discuss what safety rules should be observed by the producer?

(d) medicines

HARD
IMPORTANT

For the following products/services discuss what safety rules should be observed by the producer.
(c) circus

HARD
IMPORTANT

For the following products/services, discuss what safety rules should be observed by the producer.

(b) Cinema theatre

HARD
IMPORTANT

What is the difference between the consumer protection council and the consumer court?

HARD
IMPORTANT

If the standardisation ensures the quality of a commodity, why are many goods available in the market without ISI or Agmark certification?

HARD
IMPORTANT

The following are some catchy advertisements of products that we purchase from the market. Which of the following offers would really benefit consumers? Discuss. 

15 gm more in every 500 gm pack.

Subscribe for a newspaper with a gift at the end of a year.

Scratch and win gifts worth Rs 10 lakhs.

Milk chocolate inside a 500 gram glucose box.

Win a gold coin inside a pack.

Buy shoes worth Rs 2000 and get one pair of shoes worth Rs 500 free.

HARD
IMPORTANT

People make complaints about the lack of civic amenities such as bad roads or poor water and health facilities but no one listens. Now the RTI Act gives you the power to question. Do you agree? Discuss.

HARD
IMPORTANT

When we buy commodities we find that the price charged is sometimes higher or lower than the Maximum Retail Price printed on the pack. Discuss the possible reasons. Should consumer groups do something about this?

HARD
IMPORTANT

For the following products/services discuss what safety rules should be observed by the producer?

(a) LPG cylinder

HARD
IMPORTANT

A consumer has the right to get compensation depending on the degree of the damage.

EASY
IMPORTANT

The consumer redressal process is very simple and quick.

EASY
IMPORTANT

Hallmark is the certification maintained for the standardization of jewelry.

EASY
IMPORTANT

It is worthwhile to move to consumer courts only if the damages incurred are of high value.

EASY
IMPORTANT

When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.

EASY
IMPORTANT

India is one of the many countries in the world which has exclusive courts for consumer redressal.

HARD
IMPORTANT

By what means can the consumers express their solidarity?